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Just Go! Holidays
Festival House
Jessop Avenue
Cheltenham
Gloucestershire
GL50 3SH

Tel: 08432 244 222

Email: Use the form on the Contact Us page.



 About Us  Career Opportunities

Join the Team

Full time Reservations Assistant required
No Agents please



We are one of the UK’s leading tour operators offering exciting and diverse holidays to the UK and continental destinations, looking to recruit an experienced Reservation Assistant to work as part of our Reservations team, with an immediate start.

Within this varied and busy role, the main duties include the following:

  • Responding to incoming customer phone calls efficiently and professionally

  • Logging all customer booking details onto the Company’s computerised booking system

  • Accurately taking customer payments

  • Selling holiday insurance and other related products

  • Providing exceptional service to our customers along with looking for further sales opportunities

  • Completing paperwork to be sent out to customers

  • Processing brochure requests

  • Maintaining up-to-date product and tour knowledge in order to provide excellent customer service.


The ideal candidate for this exciting role will have excellent communication and customers services’ skills, be computer literate, a fast learner, friendly and patient. Prior telesales or customer service experience ideally in a travel environment is desirable. Training will be provided.

As our Reservations office is open seven days a week, flexibility in terms of working hours is an absolute must. In return we will consider flexible working arrangements.

If you feel you have the relevant experience and attributes for this role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com


IT Support Analyst required
No Agents please


Full-time (37.5 hours) or part-time (Up to 22.5 hours) considered

We are one of the UK’s leading tour operators offering exciting and diverse holidays to the UK and continental destinations, looking to recruit an IT Support Analyst to work within our small IT function.

Within this varied and busy role, the main duties include the following:

  • Monitor and resolve IT support helpdesk tickets to the satisfaction of users throughout the Business

  • Undertake System Administration tasks such as password resets as requested

  • Provide accurate and timely business solutions to basic reporting and development requirements from users

  • Provide overall support for software/hardware used by all employees of the Business

  • Keep track of the company’s IT licences

  • Take responsibility for keeping the IT Asset Register up to date

  • Work closely and maintain good relations with a variety of IT partners

  • Actively monitor and react to system performance, make necessary changes and long term recommendations to ensure IT capacity stays ahead of business demand

  • Actively monitor and react to system security performance, make necessary updates and recommendations to ensure Data Integrity and system security is not compromised

  • Contribute to an effective Disaster Recovery plan

  • Provide support for printers in conjunction with third party supplier

  • Understand and support the telecoms system as used by the business.


The ideal candidate for this exciting role will be highly organised, with the ability to prioritise their own workload to ensure they can meet customer demands and manage expectations effectively. A good all round team player, who is approachable with a “can-do attitude”, we’re looking for someone who has previous experience within a similar IT Systems Administrator/ Service Desk environment, with good working knowledge of desktop applications (in particular Microsoft Office, Outlook, internet browsers). They must have excellent Excel skills and ideally some knowledge of Microsoft Operating Systems and Microsoft Exchange, along with some experience of user administration and system monitoring tools and experience in performing hardware and software installation on client systems.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com


Full time Transport Logistics Assistant required
No Agents please

(Working 5 days in 7 including weekends on rota basis)


We are one of the UK’s leading tour operators offering exciting and diverse holidays to the UK and continental destinations, looking to recruit a Transport Logistics Assistant to work as part of our Operations team, with an immediate start.

Within this varied and busy role, the main duties include the following

  • Act as one of the main points of contact for drivers / coach companies to ensure they have the necessary information and support to deliver our holidays to a consistently high level

  • Deal efficiently and effectively with incoming telephone calls and emails from internal and external customers

  • Assist with the ongoing management of information held on all internal systems

  • Collate and distribute driver itineraries and customer pick-up lists to all coach / feeder operators prior to tour departure

  • Action last minute customer amendments and cancellations by informing relevant stakeholders (coach operators, drivers, feeder operators, port staff, on-call staff, reservations, hoteliers)

  • Assist in the management of compliance records to ensure that all transport suppliers are providing vehicles that are insured, road worthy and fit for purpose

  • Man the after-hours phone on a rota basis (after training)

  • Handle any lost property issues in a timely, efficient and cost effective manner

  • Assist with the ongoing management of the internal ferry database

  • Periodically accompany visits to the key transport providers.


The ideal candidate for this exciting role will be an excellent communicator with strong people skills who has a focus on delivering excellent customer service at all times. We’re looking for someone who is highly organised and able to prioritise their workload. They must be computer literate, have solid team work skills and be confident to use their own initiative. Previous experience of travel and / or coach operating would be an advantage, however experience in other logistic roles will be considered, along with an in-depth knowledge of the geography of the UK. Training in the role will be provided.

As our tours operate every day of the week, flexibility in terms of working hours is an absolute must. If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com