Reservations Sales Consultants

(Full time and Part time hours considered)

Competitive Salary and Bonus Scheme

No Agents please

The JG Travel Group is a leading provider of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks / attractions, and European holidays, including Cruises, through a number of distinct brands.

We are an age-friendly workplace, and our values are at the core of what we do.

Our Company Values:

• We care a lot
• We've got soul
• We make it easy
• We are in this together

We are looking to recruit Full time or Part time Reservation Sales Consultants to work as part of our Reservations team, with an immediate start.

Within this varied and busy role, the main duties include the following:

• Selling holidays and tours to suit customer requirements;
• Selling holiday insurance and other related products;
• Responding to customer enquiries efficiently and professionally;
• Accurately taking customer payments;
• Providing exceptional service to our customers along with looking for further sales opportunities;
• Logging all customer booking details onto the Company’s computerised booking system;
• Completing paperwork to be sent out to customers;
• Processing brochure requests;
• Maintaining up-to-date product and tour knowledge in order to provide excellent customer service.

The ideal candidates for these exciting roles will have excellent communication and customer services’ skills, be computer literate, a fast learner, friendly and patient along with the ability to maximise every sales opportunity. Prior telesales or customer service experience ideally in a travel environment is desirable. Training will be provided.

As our Reservations office is open seven days a week, flexibility in terms of working hours is an absolute must. In return we will consider flexible working arrangements.

If you feel you have the relevant experience and attributes for this role please send your CV and letter of application to Helen Moylan/ HR Director at recruiting@justgoholidays.com without delay.

Benefits include:

• 25 days holiday plus your birthday off
• Option to buy additional holidays
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Friends and family discount
• Free fruit in the office
• Referral programme
• Reservations Commission pay

Tour Managers

JGTG is seeking to expand its team of Tour Managers to help deliver our tours for the 2024 season.

We are seeking individuals who are friendly, confident, well-travelled, patient, discreet, organised, efficient, numerate, and able to work well with both our customers, coach drivers and suppliers. Tour Managers should be in good health with a decent level of physical fitness, as the work can be demanding with long hours. A second language (preferably French or Italian) would be an advantage for those seeking to take European tour work.

Whilst previous experience is preferred, there will be some opportunities for those starting out in this role so please contact recruiting@justgoholidays.com with your c.v. for more information.

**Tour Managers are engaged as an independent contractor providing services under a contract of services agreement and are therefore responsible for, and will account to the appropriate authorities for, all income tax liabilities and national insurance or similar contributions payable in respect of the payments made under their agreement. You will be required to provide your own adequate insurance cover. Please note, work is seasonal and not back-to-back so may suit those for whom full time employment is not required.

Temporary Graphic Designer: 3-month Contract

Competitive Salary and Bonus Scheme

Office based role in Cheltenham

No Agents please

The JG Travel Group is a leading provider of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks / attractions, and European holidays, including Cruises, through a number of distinct brands. We are an age-friendly workplace, and our values are at the core of what we do.

Our Company Values:

• We care a lot
• We've got soul
• We make it easy
• We are in this together

We are looking to recruit a temporary Graphic Designer looking to join a business that’s key focus is to make our customers happy!

We are seeking a creative and forward-thinking designer to help design and develop our extensive range of marketing materials across all our brands. Working within a fast-paced studio environment, you will be self-motivated to get things done, with a keen eye for detail and enjoy working within a team.

Key responsibilities include:

• Build multi-channel marketing communications as directed by the Studio Manager.
• To help support all areas of the marketing team as and when required to ensure deadlines are met.
• Responsible for the swift creation of marketing communications for JG Travel Group brands in line with agreed layouts and templates.
• Ability to work on more than one build at any one time.
• Control and check all marketing material prior to delivery.
• Produce accurate and high-quality work that meets the design specification and deadlines cost effectively.
• To think creatively and develop new ideas to target customer groups.
• Keep abreast of new innovations and developments in IT, particularly design programmes.
• Communicate with printers and 3rd parties to ensure the efficient delivery of materials within the set deadlines.
• Enjoy working as part of a team of other designers, copywriters, printers, and marketing specialists to deliver all marketing communications and deliver against annual sales targets.

The ideal candidate will have good Excel skills along with experience of InDesign for print, specifically knowledge of using paragraph styles, GREP styles and data merging. Experience of Adobe Creative Suite, with a particular focus on Photoshop and Illustrator would be advantageous.

You will be used to having to multi-task, adjust designs based upon creative feedback, work to tight timescales and ideally have experience of working with a wide range of media.

If you feel you have the relevant experience and attributes for this role please send your CV and letter of application to Helen Moylan/ HR Director at recruiting@justgoholidays.com.

Benefits include:

• 25 days holiday (pro-rata) plus your birthday off
• Option to buy additional holidays
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Friends and family discount
• Free fruit in the office
• Referral programme