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Just Go! Holidays
Festival House
Jessop Avenue
Cheltenham
GL50 3SH

tel: 0333 234 2010

Email: Use the 'Contact Us' Page

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Sales Support Assistant – Groups / Trade Sales ▾

Sales Support Assistant – Groups / Trade Sales
Full time / Competitive Salary
Cheltenham


Just Go! Holidays is a UK leader in the provision of group tours and holidays carrying in excess of 70,000 passengers annually. With 96% of customers pledging to travel with Just Go! again, citing value for money and customer attentiveness as the main reasons, Just Go! is an exciting brand to work with. Just Go! has built a reputation for delivering relaxing, well managed, easy travel. The company team specialise in bringing local people together on a group tour, helping to build a sense of community and to facilitate making new local friends, working with coach operators and hotels to ensure customers always experience the friendly Just Go! service wherever and whenever they travel. From classic British seaside breaks, to themed events & regional scenic and heritage tours, both in the UK and in Europe, Just Go! customers always receive value for money on our wide-range of tours.

Alongside our direct business, we also sell to Retail and organise private groups. To help support this aspect of our business, working for both our Groups Sales Manager and Head of Trade Sales, we are seeking to recruit a Sales Support Assistant.

This role will help to deliver key elements of the retail sales activity plan and provide administrative support to both the retail agents and the Groups Sales’ team.

We are looking for someone with a flexible attitude, who is highly organised with strong attention to detail. A self-starter who is able to work independently and as part of a team, and has previous experience working in a support role, most likely in a sales or marketing function, specific accountabilities include:

  • To proactively support the Head of Trade Sales & also the Groups Sales Manager (when required), in order to deliver the department sales activity plans in support of annual sales targets.
  • To liaise with the appropriate marketing manager to create & implement trade marketing activity.
  • To manage and implement retail social media marketing.
  • To manage and maintain the travel agent’s database.
  • To provide management information on investment for all marketing campaigns, promotions and offers.
  • To provide office based support for agents and resolve issues as they arise.
  • To report monthly sales figures to all Key Accounts.
  • To manage trade website content across all JGTG brands in association with the Digital Marketing Coordinator.
  • To manage the agent’s brochure stock (via BP ‘Trade Gate).
  • To manage the agent incentive scheme.
  • To manage the Trade Marketing calendar: events, promotions, media events.
  • To support and organise educational trips and trade events.
The ideal candidate will be results orientated, and self-motivated. Ideally they will have experience of working with email and web based marketing techniques, and have knowledge of content management systems. They must have experience of MS Office, particularly Excel; experience or knowledge of analytics’ reporting packages will be a distinct advantage. Strong communication skills, with a creative and challenging mind, this is an exciting opportunity for someone to further their career and to be part of shaping the future of this company.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com

Transport Logistics Assistant ▾

Transport Logistics Assistant
Full time/ Competitive Salary
Cheltenham


(Working 5 days in 7 including weekends on rota basis) Just Go! Holidays is a UK leader in the provision of group tours and holidays carrying in excess of 70,000 passengers annually. With 96% of customers pledging to travel with Just Go! again, citing value for money and customer attentiveness as the main reasons, Just Go! is an exciting brand to work with.

Just Go! has built a reputation for delivering relaxing, well managed, easy travel. The company team specialise in bringing local people together on a group tour, helping to build a sense of community and to facilitate making new local friends, working with coach operators and hotels to ensure customers always experience the friendly Just Go! service wherever and whenever they travel. From classic British seaside breaks, to themed events & regional scenic and heritage tours, both in the UK and in Europe, Just Go! customers always receive value for money on our wide-range of tours.

We are looking for someone to join our Transport Logistics department to help support our drivers, coach companies, tour managers and customers with day to day logistical queries as they travel within the UK and continent. The main duties for this busy and varied will include the following:

  • On a daily basis, act as one of the main points of contact for drivers/ coach companies operating tours to ensure they have the necessary information and support to deliver holidays to a consistently high level.
  • Deal efficiently and effectively with incoming telephone calls and emails from external (coach operators, taxi operators, ferry companies, tour managers, hoteliers) as well as internal (Finance, Operations, Administrations, Reservations) customers
  • Assist with the ongoing management of information held on all internal systems (T3 and JNet)
  • Collate and distribute (by email) driver itineraries and customer pick-up lists to all coach / feeder operators prior to tour departure
  • Route and time coach holiday departures
  • Action last minute customer amendments and cancellations by informing relevant stakeholders (coach operators, drivers, feeder operators, port staff, on-call staff, Reservations, hoteliers)
  • Assist in the management of Compliance Records to ensure that all transport suppliers are providing vehicles that are insured, road worthy and fit for purpose
  • Man the after-hours phone on a rota basis (after training)
  • Handle any lost property issues in a timely, efficient and cost effective manner
  • Assist with the ongoing management of the internal ferry database
  • Periodically accompany visits to the key transport providers.
The ideal candidate for this exciting role will be an excellent communicator with strong people skills who has a focus on delivering excellent customer service at all times. We’re looking for someone who is highly organised and able to prioritise their workload. They must be computer literate, have solid team work skills and be confident to use their own initiative. Previous experience of travel and / or coach operating would be an advantage, however experience in other logistic roles will be considered, along with an in-depth knowledge of the geography of the UK. Training in the role will be provided.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com

Junior Digital Content Executive ▾

Junior Digital Content Executive
Full time/ Competitive Salary
Cheltenham


Just Go! Holidays is a UK leader in the provision of group tours and holidays carrying in excess of 70,000 passengers annually. With 96% of customers pledging to travel with Just Go! again, citing value for money and customer attentiveness as the main reasons, Just Go! is an exciting brand to work with.

Just Go! has built a reputation for delivering relaxing, well managed, easy travel. The company team specialise in bringing local people together on a group tour, helping to build a sense of community and to facilitate making new local friends, working with coach operators and hotels to ensure customers always experience the friendly Just Go! service wherever and whenever they travel. From classic British seaside breaks, to themed events & regional scenic and heritage tours, both in the UK and in Europe, Just Go! customers always receive value for money on our wide-range of tours.

Alongside the vast array of off-line marketing materials issued to our customer base on a regular basis, we actively use the website and email campaigns to ensure a strong digital presence. To help maintain this aspect of our business we are seeking to recruit a Junior Digital Content Executive.

Reporting to the Digital Marketing Co-ordinator and alongside our current Web Designer, this role will manage and maintain all aspects of the Company’s websites, including uploading and updating content. In addition they will build and help to design the email marketing campaigns for all brands.

We are looking for someone creative with some online knowledge and web skills. A self-starter who is able to work independently and as part of a team and is extremely web literate/digitally savvy, specific accountabilities include:

  • To create and maintain web pages and other online updates, producing content that is consistent with brand guidelines and brand values.
  • To produce web landing pages and updates for specific campaigns and promotions, using a bespoke content management system and other development tools (some experience with HTML and CSS would be preferable)
  • To identify and report any technical website issues, and implement minor fixes where applicable.
  • To create, test and send email marketing campaigns; Track, report and understand their effectiveness.
The ideal candidate will be results orientated, and self-motivated with some experience of HTML and CSS and knowledge of best practice email design. Ideally they will have a good eye for design, and may even come from a Graphic Design background, with some experience producing digital media assets, such as Banners and Graphics. Experience of Google Analytics and other reporting packages would be a distinct advantage. Good attention to detail together with a creative and challenging mind, this is an exciting opportunity for someone to further their career and to be part of shaping the future of this company.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com