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Just Go! Holidays
Festival House
Jessop Avenue
Cheltenham
GL50 3SH

tel: 0333 234 2010

Email: Use the 'Contact Us' Page

Join the Team
Full time Reservations / Sales Consultants ▾

Full time Reservations / Sales Consultants
No Agents Please
Cheltenham


We are one of the UK’s leading tour operators offering exciting and diverse holidays to the UK and continental destinations, looking to recruit an experienced Reservation/ Sales Consultant to work as part of our Reservations team, with an immediate start.

Within this varied and busy role, the main duties include the following:

  • • Responding to customer enquiries efficiently and professionally
  • • Selling holidays to suit customer requirements
  • • Logging all customer booking details onto the Company’s computerised booking system
  • • Accurately taking customer payments
  • • Selling holiday insurance and other related products
  • • Providing exceptional service to our customers along with looking for further sales opportunities
  • • Completing paperwork to be sent out to customers
  • • Processing brochure requests
  • • Maintaining up-to-date product and tour knowledge in order to provide excellent customer service.
The ideal candidate for this exciting role will have excellent communication and customers services’ skills, be computer literate, a fast learner, friendly and patient along with the ability to maximise every sales opportunity. Prior telesales or customer service experience ideally in a travel environment is desirable. Training will be provided.

As our Reservations office is open seven days a week, flexibility in terms of working hours is an absolute must. In return we will consider flexible working arrangements.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com

Sales Analyst - Advertising ▾

Sales Analyst - Advertising
Full time / Competitive Salary
No Agents


Just Go! Holidays is a UK leader in the provision of group tours and holidays carrying in excess of 70,000 passengers annually. With 96% of customers pledging to travel with Just Go! again, citing value for money and customer attentiveness as the main reasons, Just Go! is an exciting brand to work with. Just Go! has built a reputation for delivering relaxing, well managed, easy travel. The company team specialise in bringing local people together on a group tour, helping to build a sense of community and to facilitate making new local friends, working with coach operators and hotels to ensure customers always experience the friendly Just Go! service wherever and whenever they travel. From classic British seaside breaks, to themed events & regional scenic and heritage tours, both in the UK and in Europe, Just Go! customers always receive value for money on our wide-range of tours. team.

This is an unusual bespoke role, to work with the Tour Management and Sales Analysts in coordinating our regional press advertising. We are looking for someone with strong Excel skills (advanced formula level), along with sales or advertising experience. Working within the Marketing Department, the main duties include the following:

  • Selecting products to advertise, based on analysis of passenger numbers and newspaper availability, to an agreed schedule
  • Booking adverting space with 3rd parties to agreed schedules
  • Confirming adverts are correctly placed
  • Reviewing and optimising performance through reporting, analysis, recommendations and testing
  • Managing relationships with media houses
  • Creating and scheduling relevant reporting to ensure effective decision making
  • Liaising with other departments to ensure that any amendments to routes/tour scheduling are handled in a way to maximise passenger numbers and minimise passenger disruption ensuring high levels of customer service at all times
  • Continually monitoring passenger numbers and taking appropriate action, including additional advertising, tour cancellation and securing additional tours/coaches where appropriate
  • Ensuring invoicing correlates with the adverts placed
  • Ad-hoc reporting.
Along with strong attention to detail, the ideal candidate will be eager to learn and develop their analytical and reporting skills. Some VBA/ SQL skills would also be desirable but not essential.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com

Sales Support Assistant – Groups / Trade Sales ▾

Sales Support Assistant – Groups / Trade Sales
Full time / Competitive Salary
Cheltenham


Just Go! Holidays is a UK leader in the provision of group tours and holidays carrying in excess of 70,000 passengers annually. With 96% of customers pledging to travel with Just Go! again, citing value for money and customer attentiveness as the main reasons, Just Go! is an exciting brand to work with. Just Go! has built a reputation for delivering relaxing, well managed, easy travel. The company team specialise in bringing local people together on a group tour, helping to build a sense of community and to facilitate making new local friends, working with coach operators and hotels to ensure customers always experience the friendly Just Go! service wherever and whenever they travel. From classic British seaside breaks, to themed events & regional scenic and heritage tours, both in the UK and in Europe, Just Go! customers always receive value for money on our wide-range of tours.

Alongside our direct business, we also sell to Retail and organise private groups. To help support this aspect of our business, working for both our Groups Sales Manager and Head of Trade Sales, we are seeking to recruit a Sales Support Assistant.

This role will help to deliver key elements of the retail sales activity plan and provide administrative support to both the retail agents and the Groups Sales’ team.

We are looking for someone with a flexible attitude, who is highly organised with strong attention to detail. A self-starter who is able to work independently and as part of a team, and has previous experience working in a support role, most likely in a sales or marketing function, specific accountabilities include:

  • To proactively support the Head of Trade Sales & also the Groups Sales Manager (when required), in order to deliver the department sales activity plans in support of annual sales targets.
  • To liaise with the appropriate marketing manager to create & implement trade marketing activity.
  • To manage and implement retail social media marketing.
  • To manage and maintain the travel agent’s database.
  • To provide management information on investment for all marketing campaigns, promotions and offers.
  • To provide office based support for agents and resolve issues as they arise.
  • To report monthly sales figures to all Key Accounts.
  • To manage trade website content across all JGTG brands in association with the Digital Marketing Coordinator.
  • To manage the agent’s brochure stock (via BP ‘Trade Gate).
  • To manage the agent incentive scheme.
  • To manage the Trade Marketing calendar: events, promotions, media events.
  • To support and organise educational trips and trade events.
The ideal candidate will be results orientated, and self-motivated. Ideally they will have experience of working with email and web based marketing techniques, and have knowledge of content management systems. They must have experience of MS Office, particularly Excel; experience or knowledge of analytics’ reporting packages will be a distinct advantage. Strong communication skills, with a creative and challenging mind, this is an exciting opportunity for someone to further their career and to be part of shaping the future of this company.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com