The deposit payable at the time of booking is £125 per person (£200 per person for holidays by air). If you don’t wish to pay the full balance in one go; the remaining payment is due 6 weeks before departure (8 weeks before departure for holidays by air).

You can make payments against your balance anytime between making the booking and the balance due date. If you are booking online you can pay your remaining balance by logging into your account. You will need to log in using the email address and password you set up during the payment process.

It is standard practice in the hotel trade to charge for single occupancy of a room as the cost of providing heating, lighting and cleaning etc, is the same regardless of the number of people occupying it.

Yes, your full itinerary will be posted approximately two weeks prior to departure, along with your final confirmation documents.

Most hotels offer free parking. Please ask for details on hotels where car parking charges apply. Please be aware that at some hotels parking can be limited and is not guaranteed. You should aim to arrive at the hotel no earlier than 3pm.

These tours offer a varied level of activity and participants can take on as much or as little as they wish. The minimum requirement is that you are able to climb the steps onto a coach unaided and, to keep with the pace of the tour, we recommend you are comfortable to stroll for 20–30 minutes at any one time. Any specific restrictions are indicated in the brochure and on the website. Most properties offer a good level of access, but due to their historic nature there may be some upstairs sections without lift access, or gardens with limited walkways.

Many hotels featured offer lift access, but if this is a firm requirement please check with our reservations staff at the time of booking.

Any physical condition which may necessitate special requirements (for example, the need of a wheelchair) must be reported at the time of your reservation, and we advise that you bring a companion with you if you need assistance. Coach space and weight restrictions limit the number of walking aids that we can accept on each tour therefore you must pre-book a space when you book your tour and confirmation of this will be on our correspondence to you. Please be aware that the hire of scooters or wheelchairs at Historic Houses properties must be organised in advance.

We will do our best to help but we cannot guarantee that this will be fulfilled. If your request is imperative to your enjoyment of the holiday, please inform one of the members of our reservations staff at the time of booking. All special requests are subject to availability and general confirmation that a request has been noted or passed to the supplier is not confirmation that your request will be met.

Visiting times are based on the recommendation of property staff, and we aim to allow ample time to explore and take refreshment.

Our brochures and itineraries are put together over a year in advance therefore unfortunately things may change before the tour takes place and some excursions may be swapped from one day to another. On rare occasions a specific visit or guided tour at a property may become unavailable and we reserve the right to make a suitable replacement.

It is a condition of booking a holiday with us that you take out a comprehensive travel insurance policy that includes sufficient medical cover for your needs as well as personal injury and repatriation cover to get you home should you not be fit to return as scheduled on our itinerary. Unfortunately, we cannot be liable for your repatriation costs in these circumstances. Should you decide not to purchase our travel insurance, any that you obtain elsewhere must offer cover as comprehensive as ours.

It is imperative that if you are unhappy about any aspect of your holiday, you raise the matter IMMEDIATELY with the coach driver, tour manager or accommodation provider. If you fail to do this and deny us the opportunity to rectify the matter at the time, we shall not accept any responsibility retrospectively. If the matter cannot be resolved immediately, it is a condition that you write to us, quoting your booking reference, with the details of your complaint so that we may commence an investigation.

All self-drive and air package holidays advertised are subject to our terms and conditions. Self-drive holidays are protected by Bonded Coach Holidays (BCH) and the Association of Bonded Travel Organisers Trust Limited (ABTOT); this is a government approved consumer protection scheme. Air holidays are protected by the ATOL scheme (ATOL No. 10889). A copy of these terms and conditions will be sent with your booking confirmation.

Copies of our terms and conditions are also available at our registered office and online at www.justgoholidays.com/about-us/terms.

All tours offered subject to availability. Errors and omissions excepted. All prices shown are per person and based on two people sharing a double/twin room. Single supplements apply. Calls to 033 numbers are free within inclusive minutes packages otherwise standard rates apply.

Tour itineraries will be subject to local and government guidelines valid at the time of travel.